Fox News Channel Support Ticket

Pulte Homes Construction

Created By: plsnell47's Picture plsnell47 Last Reply: plsnell47's Picture plsnell47
Priority Level: [High] Status: [Open]
Created: 3 months ago Last Updated: 3 months ago
Department: N/A Replies: 0

The operating panel on my Kitchenaid combination microwave/oven faded to black when I operated my broiler feature on the oven and used the microwave at the same time (first time I ever did this). I contacted an appliance repair company who sent a repairman who happened to be an electricial also. After much investigation he found the problem to be a burned up electric box connected to the unit. He said that an exposed wire was touching the box. This was obviously poor installation and also should have been flagged by the town electric inspector before I purchased my newly constructed house from Pulte. Upon contacting Pulte their response was that the warranty period had expired after 2 years. I am in the house 2 years 8 months. My argument with Pulte is that this was negligent installation which could have caused a fire and I feel that they are responsible and should pay for the repair. In addition, the breaker should have tripped but it did not and is still sending 120 volts to the unit.


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